Mystery Shopper
Undercover evaluations of customer service, employee integrity, and policy compliance.

Retail theft significantly impacts Florida businesses. We employ mystery shoppers to help business owners identify vulnerabilities and protect their bottom line. Our shoppers work undercover to evaluate customer service quality, employee integrity, policy compliance, and operational performance. Detailed reports reveal weaknesses and inform strategic improvements for risk reduction and increased profitability — the information we supply will impact your short-term and long-term business decisions.
More from investigations
Licensed Central Florida investigators with 100% confidentiality and decades of law-enforcement experience.
Proprietary database research verifying work history, criminal records, licenses, assets, judgments, liens, and evictions.
Information is power. We give attorneys and individuals the documented facts that drive successful family-law outcomes.
Discreet infidelity investigations across Central Florida — surveillance, hidden assets, vehicle tracking, electronic surveillance.
Tell us about your case — we'll tell you exactly how we can help.
Every conversation is confidential. Speak directly with a licensed investigator at our Daytona Beach or Orlando office, or send a short note and we'll get back to you within 24 hours.
